PlayOnly

Child Safety Policy

Effective: 14 September 2026·Last revised: 1 October 2026 — updated for the general-audience service

1. Purpose

This Policy explains the steps PlayOnly (the “Service”) takes to keep minors from using the Service, to prevent any content that sexualises or exploits minors, and to receive and act on reports about child safety.

Protecting minors is one of the Service's most important principles, and this Policy is applied more strictly than any other condition of use.

2. Minimum age

Only people aged 18 or over may use the Service or create an account. If the age of majority in the country or region where you live is higher than 18, you must be at least that age.

The Service has no features or content intended for anyone under 18, and people under 18 may not use it even with a parent's or guardian's consent.

3. Age confirmation

By creating an account, you confirm that you meet the age requirement in section 2. This confirmation is your own self-declaration.

Creating an account by giving a false age is a breach of the Terms of Service. In that case we may restrict the account or terminate it.

If you use the Service on a device that other people share, please sign out afterwards so that a minor cannot use the Service through your account.

4. Zero tolerance for the sexualisation of minors

The Service does not allow sexual content of any kind. Above all, we have zero tolerance for content that sexualises or exploits anyone who is, or appears to be, a minor, and framing it as a fictional story or role-play does not create an exception. All of the following are prohibited:

  • ·depicting or describing anyone who is or appears to be a minor in a sexual or sexually suggestive way, in text or images
  • ·requesting, creating, uploading or sharing child sexual abuse material, or spreading links to it
  • ·using the Service to plan, facilitate or encourage the grooming, sexual abuse, exploitation or trafficking of a child
  • ·requesting or creating content that justifies, glorifies or encourages the sexualisation or sexual abuse of minors

To prevent this, the Service works as follows:

  • ·Every character in the Service is a fictional character aged 18 or over, created and published by the operator; users cannot create or publish characters.
  • ·The Service's AI models are instructed never to produce sexual content of any kind, including any content that sexualises minors.
  • ·Persona ages under 18 are not accepted.
  • ·Character images, and AI-generated images where the feature is available, are all created by AI; no real person is filmed or photographed.

Any such violation leads to immediate termination of the account without prior warning and, in the cases described in section 8, a report to the competent authorities. The Blocked Content Policy describes in detail what content is prohibited.

5. Personal information of people under 18

We do not knowingly collect personal information from anyone under 18.

If we learn that we have collected information about someone under 18, we deal with the account and its information as described in section 6. The Privacy Policy explains how we handle personal information in more detail.

6. When we learn or suspect a user is under 18

If we learn that a user is under 18, or have reasonable grounds to suspect it, we take the following steps:

  • ·We may immediately restrict the account while we look into the matter.
  • ·If the user is confirmed to be under 18, we terminate the account.
  • ·We delete the terminated account's data, such as conversations, personas and images, except for material the law requires us to preserve, which we keep separately for the required period.
  • ·Refund requests for purchases made by a minor are handled in accordance with the applicable law and the Terms of Service.

7. How to report

Anyone can report, whether or not they use the Service. If you believe a minor is using the Service, or you come across content that raises a child safety concern, such as content that sexualises or exploits a minor, please write to admin@playonly.ai. Including the following helps us look into it quickly:

  • ·any account details you know, such as the account's email address or nickname
  • ·why you believe the user is a minor
  • ·for related content, the character's name, the approximate date and time, and a description of the content
  • ·how we can reach you if we need more information

We treat reports involving minors as urgent and handle them ahead of other enquiries. Please do not attach images that appear to be child sexual abuse material to your email or pass them on to anyone; describe in words only where you saw them and what they show.

8. Reporting to authorities and preserving material

Where we find apparent child sexual abuse material or exploitation of minors, we report it to the competent authorities, such as the National Center for Missing & Exploited Children (NCMEC) in the United States and the Korean National Police Agency.

In that case we preserve the relevant account information and content as the law requires, in order to cooperate with investigations and legal proceedings, and we use that material for no other purpose. The account concerned is terminated immediately.

9. Advice for parents and guardians

To help keep children away from online services that are not meant for their age, such as this Service, we recommend using the following measures together:

  • ·Turn on the parental controls built into the operating system of phones, tablets and computers.
  • ·Use your browser's parental control settings or website blocking features.
  • ·Install content filtering tools offered by your internet provider or a security company.
  • ·Lock the devices your children use, and sign out of devices you share with them after use.
  • ·Take an interest in and talk with your children about what they use online.

If you find that your child has created an account on the Service, please ask us to delete it by writing to admin@playonly.ai. Telling us the account's email address helps us find it quickly.

10. Related policies

Please also read the following documents:

  • ·Terms of Service — eligibility and account termination
  • ·Privacy Policy — the information we collect and how it is deleted
  • ·Blocked Content Policy — what content is prohibited and what we do about it
  • ·Community Guidelines — the rules of conduct for users

11. Changes to this Policy

We may change this Policy where necessary. We will publish the effective date and the substance of any change within the Service, and will give at least 7 days' notice before a change that disadvantages users takes effect.

12. Contact

For questions or reports about this Policy, write to admin@playonly.ai.

The Korean text of this Policy is the authoritative version. Where a translation differs, the Korean text prevails.